AskAura

Cookie Policy

Last Updated: November 28, 2025

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember your preferences, improve your experience, and provide analytics about how the site is used.

How We Use Cookies

AskAura uses cookies and similar tracking technologies for the following purposes:

Essential Cookies

These cookies are necessary for the Service to function properly. They enable core features like user authentication, session management, and security. You cannot opt out of essential cookies.

  • Session cookies to keep you logged in
  • Security cookies to prevent fraud
  • Load balancing cookies for performance

Analytics Cookies

We use analytics cookies (via PostHog) to understand how users interact with AskAura. This helps us improve the Service and identify issues.

  • Page views and navigation patterns
  • Session duration and engagement metrics
  • Feature usage and interaction data
  • Error tracking and performance monitoring

Functional Cookies

These cookies remember your preferences and settings to provide a personalized experience.

  • Language and region preferences
  • Theme and display settings
  • Notification preferences

Third-Party Cookies

We use third-party services that may set their own cookies:

  • PostHog: Analytics and session replay
  • Vapi.ai: Voice AI conversation processing
  • ElevenLabs: Voice synthesis

These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies for more information.

Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to block or delete cookies through their settings. However, disabling essential cookies may prevent you from using certain features of AskAura.

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Privacy → Cookies

Opt-Out of Analytics

You can opt out of PostHog analytics by enabling "Do Not Track" in your browser settings or by contacting us at [email protected].

Cookie Retention

Cookies are stored for varying lengths of time depending on their purpose:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain for a set period (typically 30-365 days)

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through the Service.

Contact Us

If you have questions about our use of cookies, contact us: